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European Accessibility Act in Cyprus (Κύπρος / Kıbrıs): national law for services

Some details below could not be fully confirmed against the current official text when we checked on 2026-10-15. Check the official sources before relying on them.

National law

Ο περί της Προσβασιμότητας Προϊόντων και Υπηρεσιών Νόμος του 2024 — Ν. 57(Ι)/2024, Επίσημη Εφημερίδα, Παράρτημα Πρώτο, Μέρος Ι, Αρ. 4996, 2.5.2024, σ. 245-303
English rendering (ours): Accessibility of Products and Services Law of 2024
Official text

Obligations for services apply from: 2025-06-28

Authorities

Υφυπουργός Κοινωνικής Πρόνοιας (αρμόδια αρχή) — Deputy Minister of Social Welfare (competent authority)
Role (our summary): Competent authority for applying the Law (s. 2 definition; s. 3(1)); may delegate to officers of the Deputy Ministry (s. 3(2)); with the 'accessibility surveillance authorities' checks service compliance and examines complaints (s. 24(1))
Αρχές επιτήρησης της προσβασιμότητας (τμήματα και υπηρεσίες του δημοσίου που καθορίζει το Υπουργικό Συμβούλιο) — Accessibility surveillance authorities (public departments/services designated by the Council of Ministers)
Role (our summary): Market surveillance per s. 3(3); specific designations not found

How consumers complain (our summary): s. 24(1)(b): the competent authority (Deputy Minister of Social Welfare) or the accessibility surveillance authorities take action to examine complaints or reports on non-compliance of services. No dedicated public complaint channel was confirmed on an official website.

Where service providers must publish accessibility information

s. 14(β): each service provider prepares the information set out in Annex III, explains how the services meet the applicable accessibility requirements, makes it available to the public in written and oral form, including in a manner accessible to persons with disabilities, and keeps it for as long as the service is provided. Annex III, point 1: information included 'στους γενικούς όρους και προϋποθέσεις, ή σε ισοδύναμο έγγραφο' (in the general terms and conditions or an equivalent document). No specific language requirement found for this information. (our summary)

Microenterprise exemption

s. 5(5): micro-enterprises providing services are exempt from the accessibility requirements of s. 5(3) and from any other related obligation; s. 5(6): the competent authority provides guidelines and tools to micro-enterprises. Definition in s. 2 (<10 persons; turnover or balance sheet ≤ EUR 2 million). (our summary)

Under the Directive, microenterprises providing services are exempt (Article 4(5)); a microenterprise employs fewer than 10 persons and has an annual turnover or balance sheet total not exceeding €2 million (Article 3(23)).

Sources

Need an accessibility statement and Annex V information for a service offered in Cyprus? Our documents cite this national law and these authorities, in up to 24 EU languages.

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