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European Accessibility Act in Finland (Suomi / Finland): national law for services

Some details below could not be fully confirmed against the current official text when we checked on 2026-10-15. Check the official sources before relying on them.

National law

Laki digitaalisten palvelujen tarjoamisesta annetun lain muuttamisesta (lisätty 3 a luku 'Eräiden digitaalisten palvelujen saavutettavuus') — 104/2023
English rendering (ours): Act amending the Act on the Provision of Digital Services (new Chapter 3 a 'Accessibility of certain digital services')
Official text
Laki digitaalisten palvelujen tarjoamisesta annetun lain muuttamisesta — 606/2024
English rendering (ours): Act amending the Act on the Provision of Digital Services (supervisory authority changed)
Official text
Valtioneuvoston asetus eräiden digitaalisten palvelujen saavutettavuusvaatimuksista — 179/2023
English rendering (ours): Government Decree on accessibility requirements for certain digital services
Laki eräiden tuotteiden esteettömyysvaatimuksista — 102/2023
English rendering (ours): Act on accessibility requirements for certain products

Obligations for services apply from: 2025-06-28

Authorities

Liikenne- ja viestintävirasto (Traficom) — Finnish Transport and Communications Agency
Role (our summary): Supervisory authority under Act 306/2019 chapters 3 and 3 a (§ 12 as amended by 606/2024, from 2025-01-01); handles accessibility complaints (§ 11)
www.traficom.fi

How consumers complain (our summary): Act 306/2019 § 11 (as amended by 104/2023): anyone may file an accessibility complaint (saavutettavuuskantelu) with the supervisory authority (Traficom since 1.1.2025) about a provider that has not met the chapter 3 or 3 a requirements; processed under the administrative-complaint rules of the Administrative Procedure Act (434/2003) ch. 8 a.

Where service providers must publish accessibility information

Act 306/2019 § 10 f (added by 104/2023): in addition to § 9, the service provider must publish in its accessibility statement (saavutettavuusseloste) a general description of the digital service and an account of how it meets the additional requirements of the Accessibility Directive. § 10 c: provider must give information on how the service operates; for consumer banking services information must meet CEFR level B2. Note: Finland uses the accessibility statement rather than general terms and conditions. (our summary)

Microenterprise exemption

Act 306/2019 § 10 b (added by 104/2023): chapter 3 a does not apply to digital services produced by microenterprises as defined in § 4(2) of Act 102/2023 on accessibility requirements for certain products. (our summary)

Under the Directive, microenterprises providing services are exempt (Article 4(5)); a microenterprise employs fewer than 10 persons and has an annual turnover or balance sheet total not exceeding €2 million (Article 3(23)).

Sources

Need an accessibility statement and Annex V information for a service offered in Finland? Our documents cite this national law and these authorities, in up to 24 EU languages.

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