♿ WIA A11Y · EU accessibility documents › National laws

European Accessibility Act in Slovakia (Slovensko): national law for services

Checked against official sources on 2026-10-15. Laws change — check the current official text before relying on this page.

National law

Zákon o prístupnosti výrobkov a služieb pre osoby so zdravotným postihnutím a o zmene a doplnení niektorých zákonov — Zákon č. 351/2022 Z. z.
English rendering (ours): (translation) Act on the accessibility of products and services for persons with disabilities and amending certain acts
Official text
Nariadenie vlády Slovenskej republiky, ktorým sa ustanovujú požiadavky na prístupnosť služieb pre osoby so zdravotným postihnutím, kritériá funkčnosti a kritériá na posúdenie neprimeranej záťaže — Nariadenie vlády č. 283/2023 Z. z.
English rendering (ours): (translation) Government Regulation laying down accessibility requirements for services for persons with disabilities, functional performance criteria and criteria for assessing disproportionate burden
Official text

Obligations for services apply from: 2025-06-28

Authorities

Slovenská obchodná inšpekcia (SOI) — Slovak Trade Inspection
Role (our summary): Supervisory authority for service accessibility requirements and service-provider duties; investigates complaints (podnety); administrative offences (§ 8, § 10). Also products (§ 9).
www.soi.sk
Úrad pre reguláciu elektronických komunikácií a poštových služieb — Regulatory Authority for Electronic Communications and Postal Services
Role (our summary): Electronic communications services accessibility under § 83a of Act 452/2021 Z. z. (inserted by Art. [Some details not confirmed against the official text.]

How consumers complain (our summary): Slovak Trade Inspection (SOI) - § 8(2)(b): SOI investigates complaints/notices ('prešetruje podnety') on non-compliance of services.

Where service providers must publish accessibility information

§ 6(1)(b) and § 6(2): the provider must make public information on the accessibility requirements and the service's compliance by (a) stating it in the general terms and conditions for the service or a similar document ('vo všeobecných podmienkach na poskytovanie služby alebo v obdobnom dokumente') covering: 1. general description of the service in accessible formats, 2. descriptions/explanations needed to understand how the service works, 3. description of how the service meets the requirements; (b) making it available in written and oral form, including in a way accessible to persons with disabilities; (c) providing it for the whole duration of the service. § 6(1)(f): documentation to the authority 'v štátnom jazyku' (in the state language). (our summary)

Microenterprise exemption

§ 2(3): 'Tento zákon sa nevzťahuje na služby poskytované mikropodnikom.' (This Act does not apply to services provided by a microenterprise.) Electronic communications: § 83a(9) of Act 452/2021 Z. z. likewise excludes microenterprises. (our summary)

Under the Directive, microenterprises providing services are exempt (Article 4(5)); a microenterprise employs fewer than 10 persons and has an annual turnover or balance sheet total not exceeding €2 million (Article 3(23)).

Sources

Need an accessibility statement and Annex V information for a service offered in Slovakia? Our documents cite this national law and these authorities, in up to 24 EU languages.

Order documents

We are not a certification body. This page is not legal advice. Seller: SmileStory Inc. (Republic of Korea).