♿ WIA A11Y · EU accessibility documents › National laws

European Accessibility Act in Romania (România): national law for services

Some details below could not be fully confirmed against the current official text when we checked on 2026-10-15. Check the official sources before relying on them.

National law

Legea nr. 232 din 19 iulie 2022 privind cerințele de accesibilitate aplicabile produselor și serviciilor — Monitorul Oficial al României, Partea I, nr. 743 din 25 iulie 2022
English rendering (ours): (translation) Law No. 232 of 19 July 2022 on the accessibility requirements applicable to products and services
Official text

Obligations for services apply from: 2025-06-28

Authorities

Autoritatea Națională pentru Protecția Consumatorilor (ANPC) — National Authority for Consumer Protection
Role (our summary): Market surveillance for consumer banking services (art. 2(3)(c)) and certain products (art. 19(1)(a))
anpc.ro
Autoritatea pentru Digitalizarea României (ADR) — Romanian Digitalisation Authority
Role (our summary): E-books and dedicated software, e-commerce services, and transport websites and mobile services (art. 19(1)(d))
www.adr.gov.ro
Autoritatea Națională pentru Administrare și Reglementare în Comunicații (ANCOM) — National Authority for Management and Regulation in Communications
Role (our summary): Electronic communications services (art. 19(1)(c))
www.ancom.ro
Consiliul Național al Audiovizualului (CNA) — National Audiovisual Council
Role (our summary): Services giving access to audiovisual media services (art. 19(1)(e))
www.cna.ro
Ministerul Economiei; Ministerul Transporturilor și Infrastructurii — Ministry of Economy; Ministry of Transport and Infrastructure
Role (our summary): Ministry of Economy: e-ticketing (art. 2(4)(c)) and some products (art. 19(1)(b)); Ministry of Transport: transport information and interactive self-service terminals (art. 19(1)(f))

How consumers complain (our summary): Art. 26(1): consumers (and public bodies/associations on their behalf with consent) may apply to the courts or to the supervisory authorities listed in art. 19(1); art. 23(1)(b): authorities monitor complaints/reports on non-conformity of services.

Where service providers must publish accessibility information

Art. 13(2): service providers (a) prepare information in accordance with Annex 5, (b) explain how services meet the requirements, (c) make the information available to the public in written and oral form, including in a manner accessible to persons with disabilities, (d) keep it as long as the service is available. Annex 5(1): information included 'în clauzele și condițiile generale sau într-un document echivalent'. (our summary)

Microenterprise exemption

Art. 4(5): 'Microîntreprinderile ce oferă servicii sunt scutite de obligația de a respecta cerințele de accesibilitate prevăzute la alin. (3) și de orice obligație legată de conformitatea cu cerințele respective.' (Note: in the text read, art. 4(3) concerns urban/suburban/regional transport services; it appears to reproduce Directive art. 4(5) - check against official text.) (our summary)

Under the Directive, microenterprises providing services are exempt (Article 4(5)); a microenterprise employs fewer than 10 persons and has an annual turnover or balance sheet total not exceeding €2 million (Article 3(23)).

Sources

Need an accessibility statement and Annex V information for a service offered in Romania? Our documents cite this national law and these authorities, in up to 24 EU languages.

Order documents

We are not a certification body. This page is not legal advice. Seller: SmileStory Inc. (Republic of Korea).