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European Accessibility Act in Estonia (Eesti): national law for services

Checked against official sources on 2026-10-15. Laws change — check the current official text before relying on this page.

National law

Toodete ja teenuste ligipääsetavuse seadus — RT I, 15.06.2022, 1
English rendering (ours): Products and Services Accessibility Act
Official text
Toote ja teenuse funktsionaalsed ligipääsetavusnõuded ja nõuded nende kohta antavale teabele (ministri määrus) — RT I, 15.06.2022, 5
English rendering (ours): Functional accessibility requirements for products and services and requirements for information on them (ministerial regulation)
Official text

Obligations for services apply from: 2025-06-28

Authorities

Tarbijakaitse ja Tehnilise Järelevalve Amet (TTJA) — Consumer Protection and Technical Regulatory Authority
Role (our summary): Sole state supervisory authority for the Act (§ 16); out-of-court processor of misdemeanours under chapter 6 'Vastutus'; receives notifications of fundamental alteration / disproportionate burden (§ 5(5))
ttja.ee

How consumers complain (our summary): TTJA is the sole supervisory authority (§ 16). No dedicated consumer-complaint provision was found in the Act; consumers would contact TTJA through its general channels (not confirmed by an EAA-specific official page).

Where service providers must publish accessibility information

§ 4(3): the general terms and conditions of the service or an equivalent document ('Teenuse üldtingimustes või samaväärses dokumendis') must contain a description of the applicable accessibility requirements and information on the design and functioning of the service. § 11(2): the service provider prepares information explaining conformity of the service, makes it publicly available in written and oral form in an accessible format, and keeps it for the whole period of service. Detailed information requirements in the ministerial regulation RT I, 15.06.2022, 5 (§ 4(4)). No language requirement identified. (our summary)

Microenterprise exemption

§ 2(11): 'Käesoleva seaduse nõudeid ei kohaldata mikroettevõtjast teenuseosutaja tegevusele' (the Act's requirements do not apply to the activity of a microenterprise service provider). Definition § 3(4) (<10 employees; turnover or balance sheet ≤ EUR 2 million). (our summary)

Under the Directive, microenterprises providing services are exempt (Article 4(5)); a microenterprise employs fewer than 10 persons and has an annual turnover or balance sheet total not exceeding €2 million (Article 3(23)).

Sources

Need an accessibility statement and Annex V information for a service offered in Estonia? Our documents cite this national law and these authorities, in up to 24 EU languages.

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