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European Accessibility Act in Malta: national law for services

Checked against official sources on 2026-10-15. Laws change — check the current official text before relying on this page.

National law

Obligations for services apply from: 2025-06-28

Authorities

How consumers complain (our summary): Commission for the Rights of Persons with Disability (CRPD) - reg. 23(1)(b) requires it to follow up complaints or reports on non-compliance of services; reg. 26(2) also lets consumers and interested organisations take action under Cap. 413.

Where service providers must publish accessibility information

Reg. 13(2): service providers prepare the information in accordance with Annex V and explain how the services meet the accessibility requirements; the information must be made available to the public in written and oral format, including in a manner accessible to persons with disabilities, and kept for as long as the service is in operation. Annex V: the information is included 'in the general terms and conditions, or equivalent document'. No specific national language rule for this information found. (our summary)

Microenterprise exemption

Reg. 4(5): 'Microenterprises providing services shall be exempt from complying with the accessibility requirements referred to in sub-regulation (3) and any obligations relating to the compliance with those requirements.' 'Microenterprise' defined in reg. 2 (fewer than 10 persons and turnover/balance sheet not exceeding EUR 2 million). Reg. 4(6): CRPD to develop guidelines and tools for microenterprises. (our summary)

Under the Directive, microenterprises providing services are exempt (Article 4(5)); a microenterprise employs fewer than 10 persons and has an annual turnover or balance sheet total not exceeding €2 million (Article 3(23)).

Sources

Need an accessibility statement and Annex V information for a service offered in Malta? Our documents cite this national law and these authorities, in up to 24 EU languages.

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